Luse McNeilly, Pecan Managing Anger, Confrontation and Aggression
"It was brilliant and fantastic and everything is there. It helped me learn a lot on how to deal with difficult situations."
Debbie King, Pecan Managing Anger, Confrontation and Aggression
"The whole journey we were taken through- the fact that it was both theoretical and practical and the different activities were really helpful."
Irene, Pecan Managing Anger, Confrontation and Aggression
"The trainer (Edward) has a very open and friendly attitude which encourage people to take part and also share (sometimes sensitive) stories which was really helpful to the whole group. This was a very good and fun day – Well done."
Olaniyi, Pecan Managing Anger, Confrontation and Aggression
"Observation and evaluation – not to impose my feelings or judgement on someone else. Excellent."
Ian Langdon, Hertfordshire Constabulary The National Certificate in Workplace Mediation
"The course is challenging but ultimately very useful and satisfying; I feel I have been introduced to a range of useful skills of many varied applications."
Mgunda Betsworth- Hertfordshire Constabulary The National Certificate in workplace Mediation
"I found the course challenging but very enjoyable, it has taught me the skills I require to be a workplace mediator, and also some valuable skills to use in my professional development. Beccie was an excellent tutor; her enthusiasm and energy was infectious."
Frank Ball, HR Manager. South West London and St Georges NHS Mental Health Trust, The National Certificate in workplace Mediation
"This is an excellent approach to conflict resolution for the trust."
Nicola Mladenovic, Service Manager. South West London and St Georges NHS Mental Health Trust The National Certificate in Workplace Mediation
"This is a good technique to be utilised in the work place. I am confident it will be beneficial."
Arron Pile, Project Manager, The University of Salford The National Certificate in Workplace Mediation
"Highly recommended. The trainers were amazingly supportive. The structure and pace of learning was perfect."
Carol Law, HR Manager, South West London and St Georges NHS Mental Health Trust The National Certificate in Workplace Mediation
"I found the course truly inspirational and I cannot wait to put into practice what I have learnt. Thank you!"