Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Elaine Hepburn, Education Outreach Worker, Depaul National Certificate in Workplace Mediation
"A transforming and enlightening course. I loved the experiential nature of the training – the experience of TCM’s facilitators demonstrated the ‘realness’ of mediation. I also liked the use of video. The 3 role play days were such a great learning experience. The 3 days prior to that taught me so many useful skills and doing the portfolio work really helped to get the process straight in my mind. TCM course leaders were encouraging, sensitive and very capable."
Natalie Sparrow, HR Assistant, CBS Outdoor LTD National Certificate in Workplace Mediation
"The course was fully comprehensive and at the end I felt fully confident and competent to start practicing as a mediator."
Debby Thompson, HR Advisor, Domestic & General Group Telecommunication and Media Eye opener
"An insightful and beneficial course. TCM demonstrates the cost-effective benefit of mediation to the cycle of conflict. I will definitely recommend this workshop to a colleague."
Sarah Curry, HR Manager, Watford Football Club Telecommunication and Media Eye opener
"A thoroughly worthwhile and excellently delivered course. A lot of useful information I didn’t expect on a complimentary course. I could not have been more encouraged to participant fully. Overall, it was exceptional."
Kelly Ritchie, ER Specialist, Citi Group Professional Mediators Association day
"I would love to be able to attend further PMA days or TCM events as this has been an invaluable experience for me. I am particularly interested in the ‘coordinator network’ that you have established as I feel I would really benefit from it."
Will Parkes, Independent Mediator Professional Mediators Association day
"Highly informative and motivational- Highly recommended."
Samantha Holland, HR, Hertfordshire Constabulary. Professional Mediators Association day
"TCM makes everybody feel very welcome and valued and encourages and nurtures a real sense of a ‘mediation community."
Kelly Ritchie, Employee Relations Specialist, Citigroup Return on Mediation, PMA Day
"I would love to be able to attend further PMA days and TCM events as this has been an invaluable experience for me. I loved the open format of the day as it enabled useful and invaluable dialogue around people’s experience of mediation and ideas around best practice."
Will Parkes, Independent Mediator Return on Mediation, PMA Day
"I would highly recommend this workshop as it was extremely informative and motivational. It was a great opportunity to ‘pick people’s brains’ and reflect on different approaches and practices."
Evelyn Dare, HR Manager, Bucks County Council Return on Mediation, PMA Day
"I left with the knowledge that mediation is more than a ‘fluffy pink bunny’ and should take its place in any organisation as a valuable management tool which can be measured!"
