Videos and Webinars

Videos and Webinars

More TCM Videos can be found at the The TCM Group Youtube Channel.

#ResolutionRedefined

THE BENEFITS OF MEDIATION

A webinar which explores the many and varied benefits of workplace mediation. Delivered by David Liddle, CEO of the TCM Group. visit www.thetcmgroup.com for more information.

TAKING THE GRIEF OUT OF GRIEVANCE

TAKING THE GRIEF OUT OF GRIEVANCE

Are you fed up with the demoralising, time consuming, negative, destructive and divisive impact of the traditional discipline and grievance procedures?
During this ground-breaking webinar, experts from The TCM Group plus special guests, will explain how organisations can make the shift from grievance to resolution.

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MANAGING BULLYING IN THE WORKPLACE

Webinar hosted by The TCM Group and The Professional Mediators’ Association on 9th May 2016.

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RESOLVING BULLYING IN THE NHS

LIVE MEDIATION THEATRE: MEDIATION ROLE PLAY AT THE #RESOLUTIONREDEFINED CONFERENCE 2016

A huge role of mediation is understanding how to facilitate a conversation between two parties effectively. Experienced mediators Owen Bubbers and Johanna Whelehan play two disgruntled staff members and take us through a dispute resolution training technique, role play.

THE IMPORTANCE OF EFFECTIVE LEADERSHIP: KATE COOPER PRESENTS AT THE #RESOLUTIONREDEFINED CONFERENCE

Kate Cooper, Head of Research & Policy at the Institute of Leadership & Management was kind enough to share her experience and knowledge at the #ResolutionRedefined Conference 2016. From flexible working to the core function of leadership, Kate takes us through the importance of effective leadership in today’s modern society.

PAT EDWARDS FROM THE LONDON BOROUGH OF ISLINGTON AT THE #RESOLUTIONREDEFINED CONFERENCE 2016

London Borough of Islington’s Pat Edwards shares the successful journey of Mediation with The TCM Group. Our Recent #ResolutionRedefined Conference was a huge success and we were grateful to hear Pat describe how they redeveloped their grievance procedure into a modern and fair model.

DAVID LIDDLE, CEO OF THE TCM GROUP, OPENS THE 2016 #RESOLUTIONSREDEFINED CONFERENCE

Our recent #ResolutionRedefined Conference saw a wealth of talented minds take the stand and present their experiences of modern day conflict management and the positive effects of mediation within the workplace. David opens the conference by highlighting current policies and procedures, some of which are the biggest impediments that mediators and HR professionals see today.

CATHY BROWN FROM ENGAGE4SUCCESS PRESENTS AT THE 2016 #RESOLUTIONREDEFINED CONFERENCE

Cathy Brown presents at the TCM Group’s #ResolutionRedefined Conference and how engagement is a workplace is necessary in our working world today. Cathy’s energy is infectious and her wise words inspire success. Follow Cathy and her team on Twitter @Engage4Success

LLOYD’S BANKING GROUP’S HR REPRESENTATIVES PRESENT AT THE #RESOLUTIONREDEFINED CONFERENCE

Lloyd’s Banking Group’s Sue Higson and April Nelson share their journey of Mediation with The TCM Group. Our Recent #ResolutionRedefined Conference was a huge success and we were grateful to hear from Sue and April describe how they helped Lloyd’s develop a streamlined Mediation programme and save the organisation millions.

ROYAL MAIL GROUP’S HR DIRECTOR, JANE FAIRHURST, PRESENTS AT THE #RESOLUTIONREDEFINED CONFERENCE – FULL

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Jane was kind enough to present her experiences of Mediation and the TCM Group with our delegates.

#RESOLUTIONREDEFINED – A TCM CONFERENCE

The TCM Group are well known as leaders in workplace mediation. At their most recent conference, TCM explain how to take mediation to the next level. Including presentations from Engage4Success’s Cathy Brown, CIPD’s Jonny Gifford and workplace mediator from the Lancaster London, Harriette Wolff.

Webinars

TACKLING BULLYING AND HARASSMENT AT WORK

This TCM webinar explores the 10 steps that organisations should utilize to address the complex issue of bullying and harassment in the workplace.

TAKING THE GRIEF OUT OF GRIEVANCE WEBINAR – FEBRUARY 2016

This webinar will include an overview of the problems with the current grievance procedure and insights into how many organisations including Royal Mail, Lloyds Bank and Kent County Council are embedding a resolution policy to save money and increase employee well-being.

MENTAL HEALTH MEDIATION FROM THE TCM GROUP

This webinar explores the considerations involved in mediating when parties are suffering from mental health issues in order to help the mediator get the best possible outcomes for parties, whilst protecting the integrity of mediation, and the mediator.

TACKLING BULLYING IN THE WORKPLACE – WEBINAR

A webinar providing proven tools and tips to prevent and resolve bullying in the workplace. This webinar will cover the role and benefits of mediation for tackling bullying This webinar is ideal for HR/ER professionals, business leaders, union representatives and others with responsibility for people management.

HOW TO HOLD A WORKPLACE INVESTIGATION WEBINAR RECORDING FROM THE TCM GROUP

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Talking to Clients and Guests

JONNY GIFFORD, RESEARCHER AT CIPD: CONFLICT MANAGEMENT: THE HR PERSPECTIVE

At our most recent #ResolutionRedefined Conference Jonny Gifford, Research at the CIPD shared his findings with the group.

HARRIETTE WOLFF, SENIOR HR ADVISOR, EXPLAINS THE LANCASTER LONDON MEDIATION JOURNEY

At our most recent #ResolutionRedefined Conference Harriette Wolff covered the journey of culture change within the Lancaster London.

AIDEEN WHELEHAN, HR MANAGER AT LANCASTER LONDON, TALKS ABOUT THE IMPACT OF MEDIATION

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Aideen discusses the change in culture that mediation has introduced into Lancaster London and the benefits of working with The TCM Group.

SUE HIGSON, LEAD HR ADVISER FOR LLOYDS BANKING GROUP, EXPLAINS HOW MEDIATION HAS SAVED MILLIONS

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Sue addresses the huge financial savings as well as how bringing mediation to the workplace has positively effected their workforce.

DAVID CORBIN FROM DORSET HEALTHCARE UNIVERSITY DISCUSSES MEDIATION AND STAFF RETENTION LEVELS

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. David clearly highlighted the importance of mediation, not only to resolve issues within the workplace, but to ensure staff feel happy and empowered in their jobs.

SARAH MESSENGER, HEAD OF WORKFORCE FOR THE LGA, SHARES HER EXPERIENCE WORKING WITH TCM

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Sarah tells us why she is interested in mediation and ensuring mediation is available within various government run services.

PIHU DUBE GIVES HER THOUGHTS ON MEDIATION AND EXPERIENCE WORKING WITH THE TCM GROUP

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Pihu was kind enought to give her thoughts on mediation today and talk about her experience as a mediator working with The TCM Group.

ROYAL MAIL GROUP’S HR DIRECTOR, JANE FAIRHURST, PRESENTS AT THE #RESOLUTIONREDEFINED CONFERENCE – FULL

Our recent #ResolutionRedefined Conference saw success stories from TCM customers. Jane was kind enough to present her experiences of Mediation and the TCM Group with our delegates.

Talking to TCM

TCM CORPORATE VIDEO

TCM are one of Europe’s leading dispute resolution and leadership development consultancies. This video introduces you to the team and explains more about TCM’s continued journey to deliver world class services to our expanding list of customers.

TCM’S FAIR MEDIATION MOCK UP

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THE TCM GROUP ‘MANAGING CONFLICT BOOK LAUNCH’

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WELCOME TO THE RESOLUTION REVOLUTION

Our very own David Liddle, CEO of TCM Group, took the stand at our #ResolutionRedefined Conference 2016 to inject fire into the Resolution Revolution.

WHAT IS THE BEST WAY TO DEAL WITH CONFLICT?

David Liddle, Founder and Chief Executive of The TCM Group, discusses how mediation can help you deal with workplace conflict.

WHAT DOES A MEDIATOR AIM TO ACHIEVE?

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