Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
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Christine Wallace - Barts Health NHS Trust
"I thoroughly enjoyed the course and feel far more knowledgeable in how to run a mediation session. Andi's knowledge was fantastic and her style made it enjoyable and engaging."
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Lidia Jesiotr - People & Culture Partner at Prologis
Great experience! Wonderful journey from singing up to last minute of the training
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Kate Baker - Enfield & Haringey Mental Health NHS Trust
I started the course with some nerves, especially about the length of the course. But I genuinely really enjoyed each day and all the opportunities provided to practice the skills we were learning, in a safe environment. Has definitely filled me with confidence and I look forward to using these new skills in the workplace.
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Lizanne Keenan - LK HR Services Ltd
"This course is hugely beneficial and I believe it should be a compulsory element to being an accredited mediator"
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Melissa Bramwell - Head of our Business Department at Allington Hughes Law
"Fantastic informative course by Marie who has a wealth of experience and knowledge"
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Jasmine Kalus
I loved the TCM mediation course! I am very excited to use the skills that I’ve developed for positive impact in workplaces!
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Danielle Lee - Hillingdon Council
Attending the mediation skills training course was so inspiring and motivational. Bola is an engaging trainer and presented the learning in a way that all could understand.
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Brenda Lett - Assistant Director HR Faculty at City St Georges University
"Excellent course with knowledgeable trainers. Highly recommended"
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Andreea Butnariu - Administration Assistant at East Midlands Councils
"I recently had the privilege of attending the mediation training offered by TCM Group, and I can confidently say it was an invaluable experience. The course was meticulously designed, blending theoretical knowledge with practical, hands-on learning that has significantly enhanced my mediation skills. The trainers were not only experts in their field but also incredibly approachable and supportive, ensuring that every participant felt comfortable and engaged throughout the sessions.
What stood out most to me was the emphasis on real-world application. The training included a variety of role-playing exercises and case studies that mirrored the complexities of actual mediation scenarios, allowing me to build confidence and competence in a safe, controlled environment. Additionally, the resources provided were comprehensive and will serve as a lasting reference as I continue to develop in this field.
The insights I gained into conflict resolution, active listening, and negotiation have already proven beneficial in my professional interactions. I left the training feeling empowered and equipped with a toolkit of strategies that I can apply immediately in my work.
I highly recommend TCM Group's mediation training to anyone looking to deepen their understanding of mediation or to refine their existing skills. It's an investment in professional development that truly pays off."
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Helen Mfon-Obong Idiong - Director of Programmes Quality and Innovation
"I finally conducted my first mediation in the office and the outcome was successful. The Review, Refresh, and Reassure session held earlier in the year helped me to remember and be more confident in the assignment. Thank you, TCM team. You are doing an amazing job!"