"I couldn't fault the delivery of the training and the assessment. We were taught the theory, observed and then put what we had learnt into practice - ideal way for me to learn. The support materials and the aftercare available is also very impressive."

"Alan was an excellent and engaging trainer/facilitator (not sure which word you use...). Making the content real and relatable, whilst giving people the confidence to implement the mediation framework in real life scenarios. I thought 5 days on zoom would be challenging, but it flew by."

"I have thoroughly enjoyed the programme and feel equipped to start as a mediator with this framework to support me. The experiential nature of the course really served to prepare me."

"Following the training, my perspectives about mediation in the workplace or community have changed significantly and have helped me to be more engaged in building relationships."

"I thoroughly enjoyed my mediation training with TCM. One thing that training did for me was to help me evaluate myself as a person and my workplace priorities. It allowed me to become aware of various enablers of conflict and helped me to listen actively and empathize effectively with my colleagues and even family members. I have become a better colleague, parent, and partner following that training as I actively explore ways of diffusing tension in my environment before it snowballs into active conflict. I appreciate Bola and the entire TCM team!"

"Thank you so much for the Mediation refresher training today.  I thought your delivery was brilliant, engaging and motivational.  As someone with a family with a few ADHD members, it’s really refreshing to hear ADHD talked about so openly and naturally in a work environment. Thank you again!"

Great interactive & engaging training with valuable opportunities to exchange ideas with other delegates, as well as helpful materials for further reflection and development

I did my Mediation training at the TCM Group and it was a suuuuper experience because of the content of the training, how it was delivered and because of the trainer(s). It was the same in this workshop : great trainer, strong content, super nice approach and great atmosphere in the (online) sessions ! Top !!!!

"As ever the TCM Team Facilitators course was well organised and structured. The course facilitator was very experienced and more than able to adapt the content to our needs and answer all of our questions. I would highly recommend this course."

"My experience TCM Group is great and memorable. The Tutor helped us enhance our investigation skills. I am thankful to TCM Group and Plan International for providing a platform to enhance our investigation skills and an opportunity to showcase them. In the last I am saying that it was really great course, and I learned a lot."