"I had an incredible cognitive interviewing skills training. I really appreciate the extra handouts given which has been incredibly helpful. I have more confidence during employee investigations to ask the right questions. Thank you so much."

Really worthwhile course to attend, I took so many learnings away

Really enjoyed learning new ideas about managing conflict, delivery of course excellent

The training provided by TCM was both challenging and purposeful. I made a network of great contacts and I feel that I have developed my skill set from the sessions on both investigation skills and mediation.

"I am quite new to interviewing for investigation purposes and found the course extremely motivating. Terry our trainer gave us a wealth of information in a concise, easy to take-away manner. It is also great I can refer back to what was discussed in our delegate pack. Thank you."

"Would highly recommend this is a great course for learning the framework and developing your skills in mediation"

"Marie was brilliant, very knowledgeable and inspiring. I loved the team I was with and the course exceed my expectations. its the best course I have ever done"

"A first class experience, lots of valuable learning and content to take back to my organisation"

Our collaboration with the TCM Group, started with an inspiring session delivered by David Liddle, as part of Morningstar’s 2023 Global Week of Learning. This session has been specifically designed to give leaders some guidelines in understanding the culture they create and the teams they develop, under the lens of conflict management. As part of the workshops they deliver, TCM takes the time to understand the specific development needs of the group, and facilitates a best in class development journey. We really appreciated the thorough design of the Conflict Management program, that spoke to our learning needs. The insights provided are actual, easy to apply, and provide meaningful results. Looking forward to continuing collaborating with the TCM Group in the future!

What a fantastic and rewarding training week. I have learnt so much not only about how to effectively mediate but also about myself and how I engage in conflict. The approach taken to learning and practice with a brilliant trainer Pip was brilliant, she left no question unanswered.