Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Stella Joan Amony - Human Resources Manager at Alight
"The training was very good and relevant to the situations I deal with on daily basis as an HR Manager. Chris did a great job in ensuring we were aware of the theory behind what we were learning and also the importance of focusing on the Survivor. Overall I loved the practical sessions where we got to interview each other. Thank you"
Boney Jejen Francis Barson - Alight
"This was one of the best experiences I have had throughout my career, hence they provided a vital and comprehensive skills and knowledge that will make me stands among others."
Laura Muzorori - People Manager at Youth Business International
"The admin and onboarding was excellent; trainer very knowledgeable high EQ."
Sarah Hockey - HR Manager at Kingerlee
"The course really unlocked some simple but powerful techniques that will be easy to apply and will make a significant impact."
Shirley Jones - Site People Lead at Samworth Brothers
"Great course, Alan was very engaging and made it light hearted but very informative and catered for all our needs as a group. Always happy to answer questions, wherever they were."
Richard Bignell - TalkTalk
"The accredited workplace mediator course was amazing and massively useful. I thought I knew how to mediate before this but clearly I was wrong. Alan and Gemma's skills and knowledge were so helpful and second to none"
Maria Warren - HR Business Partner at Oxygen Free Jumping
"Fantastic week well spent with the TCM tutors, Assessors and fellow course delegates. Feel so much more confident to fully participate as a mediator in the room, rather helping individuals for going into the room. Thank you Alan and TCM team"
Mary Walshe - Senior Family Information Officer at Hounslow
One of the best courses I have been on for a long time. TCM facilitator was thorough and supportive.
Kate Elliott - Hounslow Council
With such expert and empathetic facilitation, the course, although challenging, was a fantastic opportunity to build confidence and develop skills in mediation.
Helen Goss - Employment Partner and Head of Hospitality at Boyes Turner
Great investigations skills training with a very practical angle