Emma was an excellent trainer. From the initial conversations, she ensured she understood the business and our specific requirements. We worked closely bespoke the case studies and content to our needs. Her delivery style was incredibly informative but relaxed and all those on the course felt comfortable to take part fully. Thanks Emma for an insightful couple of days.

This was an overall positive experience, from the very start of enquiry to enrolment and participation. Cameron was my first point of contact and I found him incredibly helpful, responsive and insightful. The training itself was inclusive, wholesome and supportive of my needs and condition. Andy was particularly good and the whole process was insightful and enjoyable.

This was a fabulous course - well structured and professionally run and I now have the skills and confidence to be an effective mediator Thank You!

TCM training was recommended to me by someone I know, I researched the workplace mediation training and the information provided on the website was excellent. I chose a date that could work for me and booked the time off work and booked myself on the course a few months ahead. The pre-course call was clear and explained everything along with providing access to the delegate zone. The training was excellent and professionally delivered for professionals. The pace was good, the response to questions (there were a lot of questions) was excellent and never rushed. The practical work with other delegates was first class and the assessment was also exceptionally well run. All round experience was excellent. Would highly recommend.

This is my first training course with TCM. The experience has been very worth wild and the content was excellent. Elizabeth as the course tutor was excellent also. I felt that the group size was just right and there was a good range of experience that all involved could work with. Many thanks for a thoroughly enjoyable experience.

I want to say a huge thanks to Elizabeth for her facilitation these last few days, it was held at such a great pace - her knowledge and understanding of investigation is very evident, yet she allowed the other participants to input. I wanted to share how she managed the large group and small group set up so smooth and I enjoyed it thoroughly. Also, I have never been in a group before whereby the facilitator allowed questions at anytime and it was so well done, I was impressed by that but equally felt at ease to jump in and ask away when the question came up for me. Thanks again!

This is one of the best and most challenging courses I have ever done. I learned such a lot about myself and my own responses to conflict as well as how to mediate between others. The trainer was extremely knowledgeable and supportive. 

"I agreed to attend a two day mediation training course with TCM recommended by my Company . I have to say I wasn't that enthusiastic in attending but WOW what a great course, great presenter and I seriously really enjoyed the hands-on role play. I have to say the presenter was so good, she made the training interesting, funny at time with her humour and expertise. So pleased I attended and didn't duck out. I have done on to do mediation with some colleagues and look forward to the next time I'm needed."

"A great day, nice and relaxed pace. Came away feeling more empowered and knowing the reasons behind people's reactions to conflict situations."

"The training was very good and relevant to the situations I deal with on daily basis as an HR Manager. Chris did a great job in ensuring we were aware of the theory behind what we were learning and also the importance of focusing on the Survivor. Overall I loved the practical sessions where we got to interview each other. Thank you"