Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.

Charmaine Perks - Regulatory and Technology Co-ordination Manager at Vehicle Certification Agency
A really informative course with great content and the trainer provided good examples for context. A really enjoyable day and I have gained transferable skills that I will use.

Sarah Buckley - Senior Human Resources Business Partner at Oxford Policy Management
fantastic course, adapted to our needs and delivered brilliantly

Nick Perry - Hillingdon Council
Brilliant course, looking forward to implementing what I have learnt in a workplace mediation setting.

Caroline Preece - Deputy Editor at Clara
The training course was very well structured, the material really useful, the trainers were very experienced in both learning facilitation and mediation. They don't just teach but also do so can speak from experience.

Josy Peers - People Administrator at First Choice Homes Oldham
Really Enjoyed the Mediation training

Maria Rogers - Learning and Development Manager at Leyland Trucks
Emma was an excellent trainer. From the initial conversations, she ensured she understood the business and our specific requirements. We worked closely bespoke the case studies and content to our needs. Her delivery style was incredibly informative but relaxed and all those on the course felt comfortable to take part fully. Thanks Emma for an insightful couple of days.

Isabel Antunes - Custodial Manager at HMP Wandsworth
This was an overall positive experience, from the very start of enquiry to enrolment and participation. Cameron was my first point of contact and I found him incredibly helpful, responsive and insightful. The training itself was inclusive, wholesome and supportive of my needs and condition. Andy was particularly good and the whole process was insightful and enjoyable.

Louise Hall - Regional Director of Workforce, Training and Education at NHS England
This was a fabulous course - well structured and professionally run and I now have the skills and confidence to be an effective mediator Thank You!

Mark Booker - Mark Booker Insights
TCM training was recommended to me by someone I know, I researched the workplace mediation training and the information provided on the website was excellent. I chose a date that could work for me and booked the time off work and booked myself on the course a few months ahead. The pre-course call was clear and explained everything along with providing access to the delegate zone. The training was excellent and professionally delivered for professionals. The pace was good, the response to questions (there were a lot of questions) was excellent and never rushed. The practical work with other delegates was first class and the assessment was also exceptionally well run. All round experience was excellent. Would highly recommend.

David Tomkinson - Support Worker at Next Step Care Management
This is my first training course with TCM. The experience has been very worth wild and the content was excellent. Elizabeth as the course tutor was excellent also. I felt that the group size was just right and there was a good range of experience that all involved could work with. Many thanks for a thoroughly enjoyable experience.