Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Shirley Jones - Site People Lead at Samworth Brothers
"Great course, Alan was very engaging and made it light hearted but very informative and catered for all our needs as a group. Always happy to answer questions, wherever they were."
Richard Bignell - TalkTalk
"The accredited workplace mediator course was amazing and massively useful. I thought I knew how to mediate before this but clearly I was wrong. Alan and Gemma's skills and knowledge were so helpful and second to none"
Maria Warren - HR Business Partner at Oxygen Free Jumping
"Fantastic week well spent with the TCM tutors, Assessors and fellow course delegates. Feel so much more confident to fully participate as a mediator in the room, rather helping individuals for going into the room. Thank you Alan and TCM team"
Mary Walshe - Senior Family Information Officer at Hounslow
One of the best courses I have been on for a long time. TCM facilitator was thorough and supportive.
Kate Elliott - Hounslow Council
With such expert and empathetic facilitation, the course, although challenging, was a fantastic opportunity to build confidence and develop skills in mediation.
Helen Goss - Employment Partner and Head of Hospitality at Boyes Turner
Great investigations skills training with a very practical angle
Isabel Royle - Powys Teaching Health Board
This is a brilliant course facilitated by an outstanding tutor. You will learn everything you need to know and more
Vicky Malcomson - Head of workforce improvement and efficiency at Powys Teaching Health Board
Great course and training approach that brought practical and relatable examples to bring the content to life. Thought provoking; I can see how the approach can translate to less formal mediation situations and emphasises for me the benefits of early intervention.
Mike Reed - Head of HR Delivery Services at National Crime Agency
Fantastic training course - really well delivered. It was done in a way that built up our understanding of the theory and then a chance to put it into practice, one stage at a time before putting all stages together. This was a great way of consolidating our learning.
Andrea Townsend - Optamor Ltd
The course was informative, well structured and provided great insight. Our trainer Alan, made us all feel comfortable and supported, and the absolute wealth of knowledge and experience he was able to share was invaluable
