"A first class experience, lots of valuable learning and content to take back to my organisation"

Our collaboration with the TCM Group, started with an inspiring session delivered by David Liddle, as part of Morningstar’s 2023 Global Week of Learning. This session has been specifically designed to give leaders some guidelines in understanding the culture they create and the teams they develop, under the lens of conflict management. As part of the workshops they deliver, TCM takes the time to understand the specific development needs of the group, and facilitates a best in class development journey. We really appreciated the thorough design of the Conflict Management program, that spoke to our learning needs. The insights provided are actual, easy to apply, and provide meaningful results. Looking forward to continuing collaborating with the TCM Group in the future!

What a fantastic and rewarding training week. I have learnt so much not only about how to effectively mediate but also about myself and how I engage in conflict. The approach taken to learning and practice with a brilliant trainer Pip was brilliant, she left no question unanswered.

Another really well structured programme, with an exceptionally knowledgeable, experienced and effective trainer. This course provided the stretch I needed to leave me feeling more confident in my ability to provide others with the opportunity to successfully resolve their conflicts

An excellent course taking participants through an investigation with relevant activities to practice the skills needed.

"Challenging, intense and utterly thought provoking and change any preconceived ideas I had!"

"TCM provided an exceptionally comprehensive and highly relevant training program that significantly enhanced the skillset of our HR Managers within the organization. This training effectively addresses conflict resolution techniques specifically tailored to handle Employee Relations cases"

"I attended the TCM Workplace Mediation training. Whilst intense and challenging, I came out of it with a complete understanding of the mediation process."

"I couldn't fault the delivery of the training and the assessment. We were taught the theory, observed and then put what we had learnt into practice - ideal way for me to learn. The support materials and the aftercare available is also very impressive."

"Alan was an excellent and engaging trainer/facilitator (not sure which word you use...). Making the content real and relatable, whilst giving people the confidence to implement the mediation framework in real life scenarios. I thought 5 days on zoom would be challenging, but it flew by."