"I found this course very helpful; the facilitators were friendly, well informed and knowledgeable. I was nervous but they put me at ease and really brought the best out in everyone. I have finished the course feeling confident and capable."

"Bola is an incredible facilitator, making all the learning so relatable for all of us. I felt like i learnt a lot of life lessons to apply to all areas of my life through this course."

"I can thoroughly recommend the Practical Investigation Skills course as providing very valuable tips and tools and good space for discussion of key issues for investigations."

"The course was so worth the investment of time, I learnt so much and was able to apply that learning in a safe and supportive environment. I received helpful feedback throughout from the experienced mediators leading the course which I was able to weave into session and see and feel the shift in outcome as a result. Thank you team, I'm looking forward to using my learnings at work to help in future mediation sessions."

"I thoroughly enjoyed the Mediation training, I feel I have not only learnt about the mediation process and mediator skills, but techniques to support everyday challenging or coaching conversations."

"The whole process with TCM is seamless - from booking through to post-course communication. Really helpful support and communication pre-course from TCM and the delegate zone is such a great resource!"

"A very good informative training event. Excellent presentation and trainer."

"A clear, interesting and thought-provoking training. Thank you!"

"A comprehensive and thought-provoking 2 day course, delivered by credible and experienced trainers who use a fantastic selection of methodologies and easy to access techniques to bring the subject and approach to life"

“Partnering with TCM has really helped us to think creatively about how we can create a human-centric approach to speaking up at Burberry, ensuring we maintain a culture of psychological safety when dealing with conflict.”