Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Michelle Walsh, Senior HR Business Partner Sanctuary Housing. The National Certificate in Workplace Mediation, February 2009
"The course was very thorough, informative and practical and I now feel that I can put the mediation skills that I have learnt and practiced into effect."
Beverley Abdulla, HR Manager, AT Engine Controls. The National Certificate in Workplace Mediation, February 2009
"I thought that the TCM course and facilitation was excellent it made learning and application of the practice skills enjoyable."
Neil Quinn, HR Business Manager, Sanctuary Housing. The National Certificate in Workplace Mediation, February 2009
"Challenging, informative and life changing."
Amanda Howell, Modern Matron, Leicester PCT. The National Certificate in Workplace Mediation, February 2009
"Well planned and delivered – Thank You."
Laura Starkey, HR Business Partner, Sanctuary Housing. The National Certificate in Workplace Mediation, February 2009
"Carrying out the role play of the mediator working through all the meetings and process was really useful as it enabled me to put into practice all the learning and pick up on learning points for the future."
Jackie Wilkinson, Designated Nurse, Leicester PCT. The National Certificate in Workplace Mediation, February 2009
"Highly recommend the training for mediation, its creative learning and very person centered in approach in finding solution focused agreements between parties."
Amanda Howell, Modern Matron, Leicester PCT. The National Certificate in Workplace Mediation, February 2009
"TCM training in mediation has opened up a whole new learning opportunity into a colorful and diverse world of resolution which has been exciting for me."
Elaine Curtin, Training and Education Lead, Leicester PCT. The National Certificate in Workplace Mediation, February 2009
"Very knowledgeable facilitators very relaxed yet enjoyable yet challenging."
Ian Pickett, Detective Inspector, Metropolitan Police, National Certificate in Workplace Mediation, April, 2009
"The trainers were extremely knowledgeable and imported their expertise in a friendly and relaxed way."
Monica Thorogood, Employee Relations Adviser Merrill Lynch. National Certificate in Workplace Mediation, April 2009.
"I enjoyed the course very much and it delivered on my expectations. The skills I acquired will be very useful in my role and will complement my existing skills as an ER advisor."
