Traditional grievance procedures have been dividing and destroying our organisations for too long. The organisational cost mounts, exhibiting financial, mental, and social implications. Outcomes are enforced on parties, meaning that oftentimes conflicts continue to fester and root issues are left masked. Ultimately, the human aspect is lost.

In the heart of every human rights organisation lies a passionate team of individuals who have dedicated their lives to fighting injustice and championing the cause of the marginalised.

TCM delegates provide accounts of their experience training with TCM Academy, taking you step by step through the learning journey.

Nottingham University Hospitals NHS Trust speaks of their success in integrating a mediation service within their organisation.

In 2018, results from employee engagement surveys at Aviva suggested the way the business was dealing with these workplace conflicts was at odds with its wellbeing culture.

Embarking on this cultural journey of transformation would bring the Council’s aspirational vision to life, particularly driving sustainability and performance initiatives.

In August 2021, Resolution Consultants Stephen Adams and Stephen Hague designed and co-facilitated a unique team development and leadership programme to a UK-based national charity that provides advice, guidance, and support to vulnerable people. The organisation prides itself on being a richly diverse national team, delivering life-changing services to those most in need and prioritising positive outcomes.

Fostering collaboration in a compassionate way is at the forefront of everything Nationwide does. For the People and Culture team at Nationwide, the internal systems of the society should carry this impetus too: cue the implementation of the Resolution Framework™.

As a public academic institution, the University of Portsmouth has strong values; they are ambitious, responsible and open. In 2021, the Executive Dean worked exclusively with The TCM Group to transform workplace culture to reflect these values.

This prominent university joined the Transformational Trailblazers initiative with aspirations to build a more just, inclusive culture for its staff and students. Together, a safe space for people to work and grow personally, professionally and academically will be built for the future.

Striking a balance between performance and positivity was the ultimate task for TCM when working with a surgical team in the NHS. Improving sub-optimal team dynamics was imperative within the team of highly specialised surgeons, working in the most complex and intense environments on a daily basis.

LLDC chose to conduct a neutral evaluation to understand their employee culture and consider future learning points. Evaluations were made on wellbeing, workload and developmental opportunities.

In October 2020, The TCM Group delivered a series of team workshops to the senior executive team at International Alert with an ambitious agenda for change.

A local Town Council stuck in the past worked through team facilitation to prioritise inclusivity for the future.

In 2017 The TCM Group was invited to support Capgemini to embed our award wining Resolution Framework™.

Tired of antiquated and self-serving policies, a dynamic duo in a local Council had a desire to disrupt the status quo of government. In 2021, they began the transition to a resolution-focused, people-centred policy framework with the backing of TCM.

In September 2020, CEO, Founder & veteran of mediation David Liddle delivered transformational team development to a local Council. The blending of coaching and development impacted values of collaboration, self-awareness, team accountability, and constructive conflict.

Resolution Consultant Elizabeth Nuckowska identified issues within a pharmaceutical team, delivering a tailored four-part programme to achieve a positive workplace climate and culture.

The TCM Group intervened with a clinical team to repair damage, rebuild team effectiveness and reshape leadership. Bespoke team facilitation, leadership coaching and neutral evaluation was undertaken by our expert consultants.

In February 2021, Resolution Consultant Stephen Adams delivered a bespoke team development programme to a team in AB Agri, optimising performance and mending partnerships.