"Fantastically practical mediation skills course – I would fully recommend to anyone interested in the subject."

"This was a very enjoyable course – fun, engaging, positive, practical. I particularly liked the trainers approach, practising and the group work. I would certainly recommend it to others. The trainers were absolutely fantastic; knowledgeable, experienced, engaging, and happy! Thank you!!!"

"This was a fantastic course – a great mix of learning and teaching and use of examples and role plays to instil topics and allow reflection. I also liked the levels of participation and teaching – lots of opportunities to practice skills. The facilitator created a safe and warm learning environment and was very encouraging."

"One of the most in-depth and engaging learning experiences I have had this year. The theory was useful and provides a solid structure. The practice was vital and very effective. A very insightful and thought-provoking course!"

"The mediator was wonderful – I would strongly recommend TCM to anyone who is experiencing workplace conflict. Thanks to HR for funding this process – it was remarkably helpful."

"The mediator was awesome and fixed a relationship that I thought was beyond repair!"

"The whole course was brilliant, but I particularly enjoyed the theories behind conflict and the mediation models to use in the meetings. The trainer had an excellent wealth of knowledge and experience and was able to bring the subject matter to life further by appropriate use of his own personal mediation experience. Excellent pace with a great deal of energy in delivery and kept the group engaged without exception. I will use what I have learnt by being a part of the mediation team, having the opportunity to practice and embed my learning. I will also use the skills in my day to day role as a people manager when conflict arises. An excellent course, very insightful and I have walked away with a skill for life! Thank you."

"I was unsure of how the course would run and was so impressed with the care, detail and information provided to ensure my learning was there by the end of the course. There was the right level of role play and interaction between the trainer and learners. I liked the personal experiences shared in real mediation sessions and that the tools and techniques can be used in everyday situations. A fantastic and inspirational course!"

"A brilliant day full of energy, examples and opportunities to learn and reflect. The trainer was inspirational, humorous and knowledgeable which was an inspiration itself! Overall, enjoyed the day and found all the content useful."

"I have never before been on a course that has changed the way I think in such a positive way! This will have so many benefits to my home and work life. The course was very engaging and the trainers experience in the subject really helped me to embed the learning."