Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Brian Ellis, Senior Manager at Royal Mail 2006
"This was one of the most enjoyable and worthwhile training experiences that I have ever had the pleasure of attending and one that I personally believe will make a difference every day… Many thanks."
Beverly Hadfield, Assistant Director (Staff Development) Teesside University 2005
"The feedback from the training was excellent."
Rachel Parry, Senior HR Officer at Guys and St Thomas’s Foundation NHS Trust National Certificate in Workplace Mediation 2005
"This course has changed my whole approach and taught me how to deal with conflict and disputes more effectively."
Susan, Senior Manager, 2004
"During mediation, I felt listened to and I felt that my concerns were valid and important. The mediator did not judge or blame me although they did ask some very difficult and searching questions. When we met last month, the mediator helped us discuss our problems and as a result of mediation we have now developed a very positive working relationship. Many Thanks."
Pauline Courtney, Freelance Mediator and HR Consultant, 2004
"Wow, what a motivating, enlightening, insightful, practical, and fun learning experience!"
Karen De Sousa, HR Officer, CAFOD, 2004
"The course was worthwhile, challenging and supportive. David has a wealth of knowledge and experience and I really appreciated him sharing it so freely."
Fiona Bartels-Ellis, Head of Diversity, British Council. 2003
"David Liddle’s generosity in sharing his considerable knowledge and skills was evident from the outset and really supported our learning."
Lord Justice Brooke, Dunnett v Railtrack PLC, 2002
"Skilled mediators are now able to achieve results satisfactory to both parties in many cases which are quite beyond the powers of lawyers and courts."