"The training provided by TCM is of high standard, I was made to feel at ease throughout my learning journey, highly recommended!!"

"If you are a Leader, Manager, HR or OD professionals looking to develop a culture of Early Resolution in your organisation – this course is for you!"

"A great course that provides a great introduction and foundation to being a mediation facilitator. I enjoyed all elements of the course! The theory was important to provide the initial learning, being a party was important to get an idea of how a party feels in that situation and obviously the practice of being a mediator to put all the skills we had learnt into practice. I would recommend."

"I will use what I have learnt throughout my work and personal life, to be honest. Mediation will now become an area I will be involved in from a Trust perspective however I feel the skills can be transferred into day to day management and the way in which I approach various aspects of conflict, reflection and troubleshooting in my personal life, too."

"Really useful mediation training, well structured and interactive to discuss the skills and training we have been through in the session. Thank you to Dominic, a very knowledgeable trainer, your style and delivery is really good and something we can take away and use in the delivery of mediation in our organisation."

"An informative challenging course which will benefit myself, staff and patients."

"The Workplace Mediation course was well-paced, very practical and the trainer was extremely experienced and engaging. The practice sessions were really helpful in building confidence. I’ve attended many training courses over the years, and this is one of the few I’d unreservedly recommend."

"A superb course, lots of highly practical theory and useful models that I will be able to apply in my daily work immediately. The theory was illustrated by real-world examples and the roleplays allowed us the time to practice our skills. I will use these skills on a daily basis in my conversations with employees and managers, and employ the FAIR framework in future mediations."

"I really enjoyed week two when it all starts to come together, and you experience it from start to finish. Jerome has been amazing – an incredibly skilled trainer and mediator. Keeps the energy up and able to make a serious subject fun. I have learnt so much – I can’t wait to put it into practice. I will be applying the skills and strategies to lead our new resolution to change our culture towards an adult to adult, personal responsibility and resolution focused culture. On a personal level, using the techniques in everyday communication. Applying the structure and principles to resolving conflict at MaPS."

"It was an amazing experience and insightful experience and I would recommend the course. The content is not just applicable for mediation as it teaches you about people and conflict and how to look beyond what you see and hear on the surface. The skills are invaluable for relationships outside the workplace."