Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Cephas Gaewu, Director, Employmediation Mediation Eye opener
"I found the workshop very informative and I was especially impressed by the excellent presentation. I found the event extremely informative and would definitely recommend it to friends and colleagues."
Emma Hart, HR Advisor, The Disney Store Mediation Eye opener
"It was extremely useful to gain an insight into other companies’ difficulties and how they deal with them. I will be sharing what I have learnt in using mediation with the rest of my team. David is an excellent trainer and very engaging."
Leanne Morris, Senior Advisor, Matalan Mediation Eye opener
"An extremely informative session which has inspired me to make recommendations to the board of directors regarding the use of mediation in our company."
Sarah Hall, HR Manager, Panalpina World Transport Ltd Mediation Eye opener
"The presentation and the pace of the discussion was very useful. I found the workshop extremely informative and relevant."
Claire Robinson, HR Advisor, Panalpina World Transport Ltd Mediation Eye opener
"A great professional workshop to give you the confidence to apply mediation skills to your own company."
Laura Roberts, HR Advisor, Speedy Hire Plc Mediation Eye opener
"I found this course to be very interesting and a great eye opener to mediation. I now realise the benefits of mediation and will be promoting it to my company as area for further development."
Samantha Lawrence, Principal Employment Relations Unit, Local Government Employers (LGE) Essentials of Mediation
"An enjoyable and informative course. I particularly enjoyed the role plays. Excellent course administration and knowledge and skills of the trainer."
Graham Baird, Principal Negotiation Officer, Local Government Employers (LGE) Essentials of Mediation
"An insightful and challenging course with a very good mix between practical role play and listening to first hand experience of mediation. An extremely useful course and I would not hesitate to recommend TCM courses."
Sarah Messenger, Service Director, Local Government Employers (LGE) Essentials of Mediation
"This was a challenging and relevant course, it was well structured and well delivered and I found the role plays very useful. The course clearly defines what mediation is all about and equips you with the skills to do it. Overall, a stimulating and challenging course that is both relevant and self-developing."
Philip Bundy, Employment Relations Adviser, Local Government Employer (LGE) Essentials of Mediation
"A useful course that excellently outlined the mediation process. A real insight into the mind/approach of a mediator. The course had a good mix of theory and practice. I particularly enjoyed learning the impartiality of the mediator in empowering the parties to make their own agreement."