Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Annette Wood, Visit Scotland Mediating Team Conflict
"The speed of the training was just right and I will be able to use so much of what I have learnt with my team. I am feeling excited about using my new skills in the future!"
Chris McCoy, Mediation Team Coordinator, Visit Scotland Mediating Team Conflict
"I found the training fun and challenging as well as extremely useful. I particularly liked the role playing exercises and found the whole experience surprising and exciting."
Breige Toner, HR Service Partner, Visit Scotland Mediating Team Conflict
"I found the whole experience very positive and extremely useful. I thought the pace of the training was just right and I would recommend the course to friends and colleagues."
Linda Laughland, HR, Visit Scotland Mediating Team Conflict
"Once again TCM has delivered an informative and fully appropriate course tailored to the group’s needs!"
Ruth William, Agent Coordinator, University of Southampton Essentials of Workplace Mediation
"A liberating and collaborative course. I found the three days really inspiring and the training was delivered in such a way that was encouraging and empowering. I feel my eyes have been opened to a new way of thinking and I am looking forward to putting the skills into practice."
Diane Gow, Academic, University of Southampton Essentials of Workplace Mediation
"An extremely informative course that was excellently prepared with a great balance of theory and practice. The trainer was encouraging and inspiring. I would wholeheartedly recommend this training as it was first-class, highly practical, very informative, challenging, robust and superbly facilitated."
Alison Beard, Head of Support Services, University of Southampton Essentials of Workplace Mediation
"An eye-opening and challenging course, I particularly liked the role play and informal nature of the structure which allowed for meaningful discussions from all participants. I would recommend this course to a colleagues and friends and it was just what I was after!"
Mary Morrison, Project Director, University of Southampton Essentials of Workplace Mediation
"A rewarding and challenging course which was extremely well led and facilitated. The content and activities were great with a clear structure, and I found the whole experience extremely useful."
Patrick Stevenson, Professor in Humanities, University of Southampton Essentials of Workplace Mediation
"The TCM course provided an excellent grounding in the principles and practice of mediation. The tutor was excellent and the whole experience was illuminating, inspiring and motivating. The presentation was very clear and well structured, and there was a good balance between exposition, explanation, demonstration and practice."
Emma Lindsey, First Support Practitioner, University of Southampton Essentials of Workplace Mediation
"I came to learn about mediation skills in the workplace, and that is exactly what I got after three very full and enjoyable days! I would recommend this course to friends and colleagues and found it extremely useful, engaging and absorbing."
