Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

2012 & earlier
Debby Thompson, HR Advisor, Domestic & General Group Telecommunication and Media Eye opener
"An insightful and beneficial course. TCM demonstrates the cost-effective benefit of mediation to the cycle of conflict. I will definitely recommend this workshop to a colleague."
Sarah Curry, HR Manager, Watford Football Club Telecommunication and Media Eye opener
"A thoroughly worthwhile and excellently delivered course. A lot of useful information I didn’t expect on a complimentary course. I could not have been more encouraged to participant fully. Overall, it was exceptional."
Kelly Ritchie, ER Specialist, Citi Group Professional Mediators Association day
"I would love to be able to attend further PMA days or TCM events as this has been an invaluable experience for me. I am particularly interested in the ‘coordinator network’ that you have established as I feel I would really benefit from it."
Will Parkes, Independent Mediator Professional Mediators Association day
"Highly informative and motivational- Highly recommended."
Samantha Holland, HR, Hertfordshire Constabulary. Professional Mediators Association day
"TCM makes everybody feel very welcome and valued and encourages and nurtures a real sense of a ‘mediation community."
Kelly Ritchie, Employee Relations Specialist, Citigroup Return on Mediation, PMA Day
"I would love to be able to attend further PMA days and TCM events as this has been an invaluable experience for me. I loved the open format of the day as it enabled useful and invaluable dialogue around people’s experience of mediation and ideas around best practice."
Will Parkes, Independent Mediator Return on Mediation, PMA Day
"I would highly recommend this workshop as it was extremely informative and motivational. It was a great opportunity to ‘pick people’s brains’ and reflect on different approaches and practices."
Evelyn Dare, HR Manager, Bucks County Council Return on Mediation, PMA Day
"I left with the knowledge that mediation is more than a ‘fluffy pink bunny’ and should take its place in any organisation as a valuable management tool which can be measured!"
Samantha Holland, Recuritment, Hertfordshire Constabulary Return on Mediation, PMA Day
"TCM make everybody feel very welcome and valued. They encourage and nurture a real sense of a ‘mediation community’. I really liked the way that David valued our opinions and experiences as a tool for development. I think this was a good learning tool for me and will be useful for my organisation as a whole."
Stellamaris Mohammed, Corporate People Manager, The Children’s Society Return on Mediation, PMA Day
"I find it very refreshing and inspiring that David as the Chief Executive is able to take time out to lead training days."