Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Sue Davies , HR Business Partner at University of Portsmouth HR as Mediator and Peacemaker, July 2012
"I wanted to acquire more skills and to be able to practice mediation and network with other HR professionals. This course has fully achieved my expectations. It was extremely useful, thought provoking and I really loved the role plays. As a result of this course, I feel much more confident to use the skills and tools I learned in my organisation. I would definitely recommend this course to a friend or colleague."
Sharon Bloor, Senior Employment Law Consultant at RBS Mentor National Certificate in Workplace Mediation, July 2012
"I chose TCM on the back of a recommendation from one of my colleagues who had undertaken the course. Before I complete the course, I was expecting to gain a good understanding of what it takes to be a successful mediator. The course not only exceeded my expectations but I honestly think that this was the highest quality of training I have ever received. The pace of training was just right and I feel much more confident than before because of the role plays."
Caroline West, Head of HR at Harbotte & Lewis Practical Mediation Skills, May 2012
"I was looking for a training course that could provide me with skills and tools to deal with workplace conflict and this course met all my needs & expectations. Really useful two days, which provided me with all the tools I need to deal with difficult situations at work. The course was interesting, challenging and thought provoking! Extremely useful training with plenty of role play and participation."
Gemma Powell, HR Officer at the Chemring Countermeasures Pains Core Mediation Skills, June 2012
"TCM has really impressed me. This was a very helpful and informative course at reasonable cost, good time frame and convenient location. I now feel confident to use mediation to prevent bullying and grievance complaints."
Emma Holden, HR Manager at the Ellior UK HR as Mediator and Peacemaker, July 2012
"Great course,very informative and engaging. I would highly recommend it to a colleague or friend. There was a very good balance of theory and practical work."
Theresa Mcgoldrick, Director of Student Services at the University of West of England National Certificate in Workplace Mediation
"Thank you for a milestone educational experience."
Paul Coward, Student Advisor at the University of Surrey National Certificate in Workplace Mediation
"The training provided by TCM challenged me to think differently about the way we deal with conflict and the knowledge gained will be useful both in the workplace and in life in general."
Sheila Robertson, Advisor at the Bedfordshire Pilgrims Housing Association Practical Mediation Skills
"The structure and content of the course were very good. Each delegate gained hands-on practice through the realistic case studies and the final role play. Overall the course was useful challenging and enjoyable. The training and the skills I obtained will prove to be very useful for my role in the future."
Janet Godolphin, Deputy Dean at the University of Surrey National Certificate in Workplace Mediation
"Having been at the university for over 8 years, this is the most useful course I have attended by far! Initially I felt a bit reluctant to give up 5 days, but time was used very well. I now appreciate that it would not have been possible to achieve the same amazing learning outcomes with less time. The course was challenging with transferable and applicable skills."
Mary Sampson, HR Manager at Chelsea and Westminster Hospital NHS Trust Mediators’ Networking Event
"The event was amazing. Great networking opportunities, people passionate about mediation all over the place and overall a very professional event inside a great venue."
