Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

2014
Michelle Gaudario, Care Manager at Hallmark Care Homes – Core Mediation Skills
"Excellent training session. Thank you!"
Terri Patterson, Consultant at The Diocese of London – National Certificate in Workplace Mediation
"The training was stimulating , thought provoking and equipped me with a range of new and improved skills in a short period of time."
Melanie Tankard, HR Manager at Topshop – National Certificate in Workplace Mediation
"A great informative event where you can learn lots of transferable skills."
Paul Taylor, Industrial Relations Mediator at Royal Mail – National Certificate in Workplace Mediation
"Brilliant! So much relevance and skills practice that will provide an invaluable foundation to my new mediator role."
David Skingsley, Mediator at Royal Mail – National Certificate in Workplace Mediation
"An absolutely fantastic course. The trainers were excellent in their knowledge of the subject."
Rob Semens, HR Business Partner at Kent County Council – Coaches Mediation Conversion Course
"TCM are conflict experts!"
Karen Lanagan, HR Business Partner at The Richmond Fellowship Scotland – Practical Mediation Skills
"I found the two day practical mediation skills course an extremely informative course, and a really good foundation to mediation."
Mediation Participant
"The mediator was excellent, clear, well judged and constructive throughout. Thank you!"
Mark Kee, Employment Advisor at Ingeus – Constructive Conflict Management
"This was a really positive session with a confident and knowledgeable tutor. 10 out of 10!"
Vivienne Norton, Director at Inroads Essex – Practical Investigation Skills
"I have now completed two courses with TCM and would not hesitate to recommend them. It was brilliant and professional training in a very comfortable manner."