Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2014
Tracey Murphy, Senior HR Advisor at Jack Wills – Practical Mediation Skills
"I thoroughly enjoyed this course. The interactive activities and role plays really brought it to life!"
Claire Blackburn, Response Investigator, Sussex Police – Practical Mediation Skills
"I found the Practical Mediation skills course to be informative, interesting and enjoyable. All of my objectives were met and I found the pace of the training just right. I would recommend this course to a friend or colleague. It was well presented and structured training that will enable me to enhance my working environment for colleagues."
Elaine Grant, Head of HR at Vinci plc – Practical Mediation Skills
"I found the Practical Mediation Skills course to be Thought provoking, gained practical tools and understanding. All of my objectives were met, I particularly liked the opportunity to debate and the role play exercises.The course opened my eyes to another form method of resolving work place issues without inflaming the situations."
Rachael Walker, HR Advisor at The Manchester College – Practical Mediation Skills
"The Practical Mediation Skills course was exciting, intriguing and practical. I particularly enjoyed the resources and examples provided for presentation and the tool kit. I would recommend this course to a friend or a colleague. TCM provides a quality thorough course aimed at all roles in an organisation."
Christine Wingate-Wynn, HR Support Officer at North Warwickshire Borough Council – National Certificate in Workplace Mediation
"I found the national certificate in workplace mediation great, challenging and intense. The training met my objectives, i loved all aspects of the course but especially the activities and the way it was structured. The pace of the training was just right. I would recommend this course to my friends and colleagues. I feel it is an effective way forward in workplace issues."
Ann Collins, Executive Assistant at Brandon Trust – PMA Neuro-linguistic Tools for Conflict Transformation
"I found the course to be interesting practical and fun ! I thought the pace of the training was just right. Prior to attending this course my knowledge would have been rated as 2 out of 10, since completion I feel this has risen to an 8! This course was a really good introduction and overview of NLP and to a range of concepts and techniques that will support the mediation process. I would recommend this course to my fellow friends and colleagues."
Dawn Haddrick, HR Advisor at North Cumbria NHS – National Certificate in Workplace Mediation
"I found the National certificate in workplace mediation to be enjoyable, challenging and I took a lot of skills away. All of my objectives were met , I particularly liked the way we done theory first and then practice. I feel that the pace of the training was just right. Before the course my knowledge of the subject was 4 out of 10 however now this has risen to a 10! The course was really insightful, really enjoyable and highly recommended."
Nikita Swatton, HR Manager at Vinci plc – Practical Mediation Skills
"The practical mediation skills was well structured and met all of my objectives. I particularly thought the practical on the second day was invaluable. As a mediation sceptic this course was a real eye opener. it covered everything i need to know to get staretd and i would recommend it to friends and colleagues."
Kim Davidson-Green, HR Advisor at The Manchester College – Practical Mediation Skills
"The practical mediation skills course was engaging, interesting and useful. Before attending I would have rated my knowledge on this subject as a three out of ten, after completion this has risen to an 8! It was an enjoyable and effective course and I would recommend this to a colleague or friend."
Susanne Walsh, Personnel Advisor at Angus Council – HR as Mediator & Peacemaker
"The HR as Mediator and Peacemaker course to be informative, stimulating and valuable. The trainer had an excellent style of delivery and focused on our needs meeting all of my objectives. I particularly enjoyed the reframing exercise as I feel it could be very useful.I would happily recommend this course to a colleague or friend."
