2016
Julie Smith, Head of HR at Hastoe Housing Group – Better Resolutions, Coaching
"The Better Resolutions Coaching programme was great fun and didn’t just stick to the script. I particularly liked gaining insight into the ‘numbers’ activity about focusing and using your mind. I also liked how the definitions were pretty simple and easy to remember."
Sean Beaver, Sales & Marketing Executive at Hastoe Housing Group – Better Resolutions, Coaching
"The trainer was so passionate, he made all of the participants want to love the subject being taught. The course was very interesting and practical. It completely met my expectations and majorly raised my skill level. I would most certainly recommend this training to anyone!"
Maxine Eastwood, HR & Recruitment Specialist at Lloyds Register – Practical Investigation Skills
"After attending this course, I now feel confident enough to carry out a thorough, fair and professional investigation. The course content and delivery was excellent. The course was well structured, insightful and interesting, and covered all aspects clearly."
Laura Skinner, HR Advisor at Lloyds Register – Practical Investigation Skills
"The course really does focus on the practical side of conducting investigations. It provides answers to the tricky situations and how to handle them in a real life environment. The trainers are very realistic, knowledgeable and are able to share their own experience of conducting investigations which is also very beneficial."
Jane Hall, Consultancy Manager at Kent County Council – Mental Health & Mediation Workshop
"The Mental Health and Mediation Workshop was a very informative and engaging session that addressed key objectives in a practical and interesting way. My understanding and knowledge of the topic has become much clearer. The workshop was very useful and I can now considerably use the skills I have learnt to put into practice."
Dawn Wright, Endoscopy Lead at Care UK – Core Mediation Skills
"The course was well structured, comprehensive and empowering. It was extremely informative – supporting practice and previous experience but enhances the overall process. Good examples used and excellent demonstration of the final mediation scenario. Excellent delivery overall!"
Kirsty Agnew, Physiotherapist at Tameside Hospital – Managing Difficult Conversations
"The course is upskilling, reassuring and equips you with skills to manage difficult conversations in confidence. I thoroughly enjoyed going through the scenarios and practicing how to have a difficult conversation."
Louise Lethbridge, Youth Worker at The Youth and Family Support Service – National Certificate in Workplace Mediation
"A really useful and insightful course. The skills I have learnt can be transferred professionally and personally."
Shilpa Ayer, Triage Officer at Enfield Children & Care – National Certificate in Workplace Mediation
"The training was very challenging and thought provoking. I enjoyed learning about the types of questions to ask to be able to get the answers you are looking for. I was expecting to get the skills I need to use in the workplace and I feel this was achieved. I will now use the skills and great tools to mediate young people with their families when they are experiencing difficulties at home. Overall, the course is excellent and I would most definitely recommend it to anyone."
Joel Welsh, Operations Manager at Parcelforce (Leeds Depot) – Table of Success Training
"TCM provided a very relaxed but informative and challenging training course."
