Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Yvonne Walsh, Independent HR Consultant Professional Mediators’ Association Day, January 2011
"Very informative, fluid and professional day. Full of useful exercise and discussions."
Samantha Holland, HR, Hertfordshire Constabulary Professional Mediators’ Association Day, January 2011
"TCM makes everybody feel very welcome and valued. They encourages and nurtures a real sense of a ‘mediation community’."
Dot Yeo, HR Change Manager, NHSBT National Certificate in Workplace Mediation, July 2010
"Brilliant opportunity to gain a skill in a secure and exceedingly competent environment with knowledgeable and understanding trainers."
Kevin Holmes, DWP National Certificate in Workplace Mediation, July 2010
"While I found the process quite challenging I felt that trainers’ interaction and feedback was excellent making me comfortable with the whole process."
Sara McInnes, Category Manager, Hallmark Cards Practical Mediation Training for Managers, November 2009.
"Working with TCM was informative, useful and fun."
Jill Ramsay, Studio Manager, Hallmark Cards Practical Mediation Training for Managers, November 2009.
"Rewarding, challenging, confidence-building, motivational, positive. Mediation training has given me skills I can use in everyday work practice."
Federica Smith,WPA Summer 2009
"Very knowledgeable trainers, learnt a lot about myself and grown in confidence."
Karen Oates, HR Advisor, The National Probation Service, Northumbria Summer 2009
"Excellent training course which will ensure you become a fully competent mediator."
Rebecca Leigh, The Medical Research Council Summer 2009
"A thought-provoking course which will help me to deal with issues differently, it challenged my usual work practices."
Ian Gilbert, Personnel Manager, Bridge North District Council The National Certificate in Workplace Mediation, February 2009
"TCM provide an excellent learning environment with fantastic tutor support."
