2016
Lucy Mills, Employee Relations Specialist at Bloomberg – National Certificate in Workplace Mediation
"The National Certificate in Workplace Mediation course met more than met my objectives, it surpassed them. I loved the course and I am already bringing the learning to the workplace – a sure sign of success! The trainer was engaging, smart and charismatic, he absolutely brought the content alive. His passion is compelling and infectious."
Lorna Squires, Senior HR Business Partner at National Institute for Health and Care Excellence (NICE) – National Certificate in Workplace Mediation
"I found the training enlightening and inspiring, not only helpful for one mediation process itself, but lots of very useful skills and tools to use on a day to day basis."
Priya Vora, Employee Relations Manager at Bloomberg – National Certificate in Workplace Mediation
"TCM provide absolutely fantastic training which is full of practical aspects that draws out all of the skills we never knew we had. The training was delivered very well and was very interactive which made it easier to understand. I particularly enjoyed the role plays, workshops and sharing experiences with the team. I will be applying this back in the workplace where relationships have broken down and to also avoid grievances."
Wendy Honeyghan, Head of HR at Octavia Housing – National Certificate in Workplace Mediation
"The National Certificate in Workplace Mediation course is an informative and exciting game-changer that will help your organisation resolve people issues. It was a great opportunity to meet other professionals from a very wide spectrum and very enjoyable to work as a team. I really enjoyed the facilitators inspirational and illustrative style. He is a great coach and made the sessions lively and easy to remember without any challenges. Overall the course was excellent!"
Noelle Griffin, Area Manager at Tata Global – Managing Difficult Conversations
"Incredibly passionate trainer who provides real, well contextualised examples of issues and problems that people face with models and strategies to overcome them, while having a lot of fun."
Neal Hepworth, Area Manager at Tata Global – Managing Difficult Conversations
"The facilitation was excellent and the course content was presented in a very relaxed, realistic and relatable way!"
Rachel Hannick, HR Manager at National Savings and Investments – Practical Mediation Skills
"All of the trainers are very knowledgeable and passionate about their subject matter"
Suzanne Hunter, Head of HR Performance Manager at NHS Blood & Transplant – National Certificate in Workplace Mediation
"I found that the course had the right balance between theory, discussion and practical skills orientation. I particularly liked the realistic role plays and the good opportunities to reflect and discuss experiences. It was an interactive course which builds effective skills and confidence in the mediation process."
Wendy Baker, Head of HR Service Improvement at NHS Blood & Transplant – National Certificate in Workplace Mediation
"Brilliant course – it covers the subject in a methodical way building our skills and confidence. Expected the skills practice to be daunting but the facilitator made me feel safe and ready to do it due to him laying the ground so well. I enjoyed the way it builds the basics into full processes. I particularly liked the tell, demo, do approach."
Keith Anderson, Organisational Development Consultant at NHS Blood & Transplant – National Certificate in Workplace Mediation
"The course was informative, insightful, comprehensive and fulfilling! It was an excellent programme and does what it says on the tin!"
