Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
2012 & earlier
Janet Hemmings, London Borough of Brent Professional Mediators’ Association Day
"The standard and relevance of the exercises and activities was extremely useful. I particularly enjoyed exploring the potential difficult situations in the role play. It’s not just about mediating…it’s necessary skills for life."
Dyelia Morgan, Panel Advisor, London Borough of Brent. Professional Mediators’ Association Day
"The training handouts and the trainer’s sensitivity to my needs scored highly on the day. The course was different and informative. I could easily relate to the use of drawing to tell a story and it was extremely useful to explore the ‘roles’ in conflict."
Phil Jones, Learning & Development Coordinator, Surrey & Sussex Probation Trust National Certificate in Workplace Mediation
"Extremely useful – Probably one of the best learning experiences of the last decade for me."
Ruth Wylde, Operations Manager, Jobcentre Plus National Certificate in Workplace Mediation
"TCM have always provided me with an excellent and professional service. This course was extremely useful and has provided me with a better clarity in understanding what my mediators are saying."
Judith Woodall, Freelance National Certificate in Workplace Mediation
"A life-changing course that provided me with a set of extremely valuable skills that everyone should use in daily life."
Marie McKeow, Practice Placement Facilitator, Northumberland Care Trust Review, Refresh, Reassure
"I found the workshop extremely useful and it was great that all participants got the chance to take part in the role play."
C Hughes-Dent, NCT Review, Refresh, Reassure
"I found this workshop extremely useful and I liked how participants were able to help set the agenda and air issues."
Moira Williamson, HR Manager, Visit Scotland Mediating Team Conflict
"A practical and enjoyable learning experience. I found the course enlightening, enjoyable and insightful."
Helen Campbell, Head of Marketing, Visit Scotland Mediating Team Conflict
"Intuitive and sensitive training which was well tailored to the needs of the group and extremely useful!"
Margaret Campbell, Assistant Campaign Manager, Visit Scotland Mediating Team Conflict
"The team conferencing was amazing and gave us a great insight! The experience left me feeling proud and confident and I would definitely recommend the course to friends and colleagues."
